Call Us Toll Free: 1-800-887-6890
FAQ
  • Is a prescription required?

    Yes. Just like your local pharmacy, AffordableDrugs.com's contracted pharmacies and dispensaries require a prescription that was written by a licensed physician before they can dispense your medications. You may fax or mail the prescription to us. Our toll free fax number is 1-800-887-6890.

  • Are the medications sold identical to the drugs that I purchase from my local pharmacy?

    Most brand name products are manufactured by the same companies that retain the patent rights. Sometimes, a drug may be packaged differently or it may be in a different color, shape or form. However, the chemical ingredients of brand name and generic counterpart drugs will always be comparable.

  • What are the methods of payment? Is it safe to use my credit card?

    Affordable Drugs accepts credit cards, automatic bank withdrawals, personal checks and international money orders. Personal checks must clear your bank before your medication is shipped so this may delay the arrival of your order. We also accept postal money orders but they must be the international type. We also accept a new form of payment called e-checks and we are encouraging our customers to use this method. All available payment methods will be confirmed at the time of order. We take every necessary precaution to ensure that your credit card transaction is secure. Our website affordabledrugs.com utilizes industry-standard security measures including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized individuals.

  • How do the medications compare in quality to that of other International medications?

    All orders are shipped from licensed international pharmacies and fulfillment centers who are all regulated by their respective regulatory bodies. All of the medications are sourced internationally.

  • Why are prescription drugs more affordable around the world?

    The main reasons why the prices you pay for medications is less around the world because many governments regulate the cost of prescription drugs which keeps the prices down.

  • What are your hours of operation?

    Affordabledrugs.com is dedicated to serving the public 7 days a week, 365 days a year. Our hours of operation are: Monday to Friday - 7:00 am to Midnight (CST), Saturday - 8:00 am to 6:00 pm (CST), and Sunday - 9:30 am to 6:00 pm (CST).

  • Are there any other charges in addition to the charge for my order?

    Other than the $10.00 shipping fees for all orders below $100, there are no additional charges.

  • What is the shipping charge?

    For orders under $100.00 there is a $10.00 shipping charge. While you may order as often as you wish, we advise that you order all of your medications in a 3 month supply at one time. This will save you additional shipping charges for each order.

  • Is there a limitation on the quantity of medications I can order at any given time?

    Yes. Affordable Drugs will only allow its customers to purchase by international mail-order up to a 90-day supply of each drug per order for personal use only. There are no restrictions on the number of prescriptions. If your physician writes a prescription for more than a 3-month supply, Affordabledrugs.com's contracted pharmacies and dispensaries can process refill orders as they come due. You can choose to have us send you the next refill automatically just before your supply is scheduled to run out (ensuring an uninterrupted treatment), or you can advise us when to send refills. There are no restrictions on the number of types of drugs in each order as long as you have a valid prescription for each medication.

  • Is there a limit on the type of prescriptions I can request to have filled?

    Yes. To ensure that you have properly stabilized on your medications, Affordabledrugs.com's will only refer prescriptions for drugs that you have been taking for 30 days or more.

  • Why do the pills I received look different than the ones I get from my local pharmacy?

    Firstly, if you have purchased a brand name medication and you have ordered a generic medication from us, the pills we send to you WILL LOOK DIFFERENT. Generics do not look the same as their brand name counterparts due to patent regulations enforced on the generic manufacturers. Lastly, when comparing 2 different Generics, they WILL LOOK DIFFERENT if they are made by 2 different companies.

  • What is the expected delivery period on my medication?

    The average delivery time is 7-10 business days. Affordabledrugs.comstrives to fill your order within two business days of receiving it. We guarantee that all shipments will arrive within 21 business days of being shipped or you have the option for a free re-shipment or refund. This shipping guarantee is only valid for certain countries and for up to 90 days from the time the order is placed. Please ask us for more information.

  • What are generic drugs?

    Generic drugs are chemically identical to their brand name counterpart drug in safety, strength, and quality.

  • Are generic drugs as safe as their brand name counterpart drugs in the countries they are sourced from?

    Some of the leading generic manufacturers include but are not limited to Apotex, Novopharm (Teva), Cipla, Ranbaxy and Genpharm.

  • Are generic drugs as effective as their brand name counterpart drugs?

    Generic drugs are generally safe substitutes to their brand name counterparts. You should always buy generic drugs whenever they are available.

  • Why do generic drugs look slightly different than their brand name counterpart drugs?

    Generally, in most countries, trademark laws prevent generic drug manufacturers from producing their generic drugs to appear exactly like the brand name counterpart drug that is protected by trademark laws.

  • Why are generic drugs so much more affordable than brand name drugs?

    When a drug manufacturer develops and markets a new drug, the drug is developed under a patent, giving the drug manufacturer a monopoly over selling that particular molecule during the patent period. As such, a drug manufacturer is able to charge a lot more for a brand name drug to recover their development, research and marketing costs. As soon as the drug's patent expires, other manufacturers are allowed to produce and sell generic versions of the previously patented brand name drug, at a lower price. As generic manufacturers do not have the heavy financial burden of research and development costs, they are able to sell their generic drugs at a much lower price than the brand name manufacturers. Additionally, there is more competition with more products in the market which pushes the selling prices lower.

  • Are generics available for all brand name medications?

    Unfortunately not. We strive to carry generic equivalents for as many brand name medications as possible.